We love our clients at PVC. Many have been familiar faces for decades, but even newer clients have become friends who can relate to the current state of uncertainty we face. To protect our clients and employees, we have made some adjustments. They are hard changes, because we love to socialize with you. However, they are all necessary adjustments for both safety and ensuring gloves, masks, and other supplies are available for human emergencies.
* We are open the same hours. However, our building is closed to clients. Please call from the parking lot when you arrive.
* A technician will call you to discuss why your pet is visiting. She will meet you at your car and will bring in your pet for his or her exam. A Dr. will call to discuss exam findings with you. The Dr. will then transfer you to a technician to complete payment.
* If you require refills, we ask that you call and accept a mailed refill when possible. However, if not possible, we can meet you in the parking lot after discussing medication directions and payment by phone. We are also happy to call in prescriptions to pharmacies and authorize prescriptions by fax!
* Our techs and receptionists will still have close contact with you. Please do not come if you have any symptoms of illness or have had physical contact with sick acquaintances. Technology is our friend, and we can use it to help in those situations!! Our employees are directed to do the same, and we’ll be monitoring our temperatures daily before coming to work.
There are MANY other changes you’ll note, and we suspect there will be even more tomorrow, unfortunately. We appreciate your understanding and continued support.